|This Service Plan is available to automatic delivery customers who purchase their fuel
oil and all heating systems services from us during the term of the Service Plan and
whose payments are in accordance with our payment and credit terms. The Service Plan
becomes effective after our inspection and approval of your heating system and tank.
1.The term of the Plan is for a one (1) year period and after re-inspection will re-new
automatically every year unless terminated by either the customer or Company. The Plan
automatically terminates if the customer no longer purchases all of its heating oil from
the Company. No credit will be issued if the Plan is canceled before the expiration date.
2. Repairs or services not covered by the Plan will be performed and charged to the
customer at prevailing rates.
3. The TankSure® Service Plan includes the TankSure® Program which provides a tank
testing service and the TankSure® Program tank replacement payment described
below. An ultrasonic tank test will be performed by our technician before your tank
can be accepted for enrollment in the TankSure® Program. While we cannot
guarantee that a leak will not occur or your tank will not fail after testing, we are
providing these new services with the hope that by testing and monitoring, we are
offering a long-term proactive tank replacement program for our customers. We will
perform an annual test of your fuel tank. If a tank leak occurs subsequent to this test
due to internal corrosion once you are on the program, or a tank leak occurs due to a
manufacturer’s defect or a non-leaking tank is identified for proactive replacement
by the TankSure® Tank Analysis Software, the Company will pay up to $1,000 towards
the replacement of your tank in accordance with the terms of the TankSure® Program
which is described in the TankSure® brochure that we have provided to you.
4. The Service Plan does not cover labor or materials to repair damage to the heating
system or residence caused by the customer’s neglect, including, but not limited to
failure to have sufficient fuel oil in the tank, insufficient water for boiler, blown fuses
or other failure of electrical system, improper thermostat settings or faulty thermostat,
having heating system switches in the “OFF” position, debris build up in the air or
venting systems and other causes related to the improper operation or maintenance
of the heating system by the customer. Damage, repairs or replacement of parts or
components caused by Acts of God, fire, flood, freezing, storm or weather conditions,
power loss or surges, water damage, and fuel flow problems due to outside fuel
storage are not covered by the Plan.
5. The Company will provide service as soon as practical, during regular business
hours under normal conditions or on an emergency basis, if necessary. The Company
will not be liable for any damages arising from a delay or failure to provide service
due to conditions beyond its control such as Acts of God, labor disturbances or
strikes, unavailability of mechanics or parts, failure or interruption of customer’s
electricity, inaccessibility of the heating system, storms, floods or other severe
weather conditions, or government laws or regulations.
6. The Service Plan only covers heating system parts and components specified in the
Plan. Examples of components not covered by the Plan include boiler and furnace
and related piping, underground oil storage tanks, above ground storage tanks
(unless enrolled in TankSure® Program), tanks with preexisting leaks, patches or
unstable conditions, oil tank contamination or sludge build up is not covered, nor are
related repairs, air conditioning systems, humidifiers, heat pumps, heat exchangers,
hot water heating systems and air and venting systems. The Plan does not cover
environmental clean up, property damage, waste disposal services or other damages
or losses caused by a tank leak or system failure even if the tank has been tested
ultrasonically and is enrolled in the TankSure® Program.
7. Customer agrees to release and hold Company harmless from all claims related to
losses, costs, or damage to personal or real property caused by fire, explosion, flood,
freezing, power loss or surges, oil leakage, and premises left unattended. Customer agrees
that Company shall not be liable for any incidental, special or consequential damages
incurred by customer or by third parties, including environmental clean costs.
8. In the event that the residence is sold, the Service Plan may remain in effect
provided that the new owner continues to purchase fuel oil and heating system
service from the Company.
9. Amendment and Cancellation. We may amend or change the terms of this Contract
at any time. We may amend or change the services offered as part of the Contract at
any time. You will be notified of any change in the manner provided by applicable law
prior to the effective date of the change. If you wish to cancel this Contract, you may
do so with written notice or by calling the number noted on the Contract.
With a sophisticated monitoring system, we
can track your fuel usage and predict your
needs based on weather patterns. By utilizing
this system, we are able to automatically
deliver your fuel when you need it. Worry
free, we will keep you supplied with home
This Plan gives you extra value by evenly
spreading your payment throughout the
year. Your monthly predictable payments
are based on your annual fuel usage which
may include your burner service plan if
24 Hour Emergency Burner Service Will be provided, during the heating season on legitimate "NO HEAT" calls only.
"AVAILABLE WITH All SERVICE PLANS!"
"Our TankSure" Program enables us to evaluate the safety and integrity of your oil tank. This is important for you and your investment in your home. We strongly recommend that all our customers enroll today!"
- Homeowner's Insurance Discounts"
- $1,000 Tank Replacement Payment"
- An Annual Tank Test Using an EPA Approved Testing Technology"
The Tanksure" program is recommended for all customers at the time of their annual tune-up. This is an optional program that will be billed at the time the service is performed for qualified tanks. We strongly recommend all qualified customers take advantage of this valuable program."
Barrieau Oli Co., Heating Division
Our Licensed & Insured Technicians will install, service and repair your HVAC, furnace, boiler, gas logs, water heaters, duct work, oil tanks, unit heaters and radiant heat systems with our radio dispatched fleet and our dedicated office support staff. We employ a full staff and DO NOT sub out any of our heating service work! Our technicians are constantly being trained in the latest technologies and
techniques in our industry.
We offer heating systems by Buderus, Peerless, Weil-McLain, Utica, Thermo Pride, Carrier and American
Standard, just to name a few.